Refund policy
RETURNS & REFUNDS POLICY
We hope you love your DaiTots order. If something isn’t right, you can request a return within 14 days of delivery.
RETURNS
To be eligible for a return:
- Items must be unworn and unused
- Items must be in original condition
- Items must include all tags and original packaging
You must notify us within 14 days of receiving your order to initiate a return.
REFUNDS
Once your return is received and inspected:
- A refund will be issued to your original payment method
- Refunds are processed within a reasonable timeframe after inspection
- Standard delivery charges will be included in your refund where applicable
RETURN SHIPPING
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items
FAULTY OR INCORRECT ITEMS
If your item arrives faulty, damaged, or incorrect:
- You are entitled to a full refund, replacement, or exchange
- Return shipping costs will be covered by us
COLOUR DISCLAIMER
Slight variations in colour due to lighting or screen settings may occur and do not constitute a fault.
CONTACT US
For returns or enquiries, please contact us:
WhatsApp (UK): +44 7349 801802
WhatsApp (UK – Secondary): +44 7863 186186
WhatsApp (India): +91 75608 25958
DaiTots
Unit E, St. Anns Shopping Centre
St. Anns Road, Harrow
HA1 1AS
United Kingdom