Refund policy

Return Policy

We want you to have a smooth and pleasant shopping experience with DAITOTS KIDS WEAR. Kindly review our return guidelines below.

Return Timeframe

We kindly request that any return or exchange be initiated within 3 days of receiving your order.

Condition of Items

To be eligible for a return, items should be:

  • Unused and in their original condition

  • Returned with original packaging and tags intact

Unboxing Proof Requirement

For a smooth and fair process, we require a clear photo or video taken while unboxing your package.

This helps us verify the item's condition upon arrival.

Please ensure:

  • The unboxing is recorded clearly

  • Any issues, defects, or damages are visible in the proof

Return Options Available

While we do not offer monetary refunds, we are happy to provide:

  • A store credit voucher, or

  • An exchange, subject to product availability

How to Request a Return

To initiate a return, please share:

  • Your order details

  • The reason for return

  • Your unboxing photo/video

Contact Us

WhatsApp (India): +91 75608 25958

After Your Request

Once your request is reviewed and approved, we will guide you through the next steps.

Your exchange or store credit voucher will be processed after we receive and inspect the returned item.

Important Notes

We may not be able to process returns if:

  • Unboxing proof is not available

  • Items appear used, washed, altered, or damaged after delivery

  • The request is made after the 3-day return window

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear unboxing proof. Upon verification, we will arrange a replacement or issue store credit as applicable.

Contact Information

DAITOTS KIDS WEAR
Building No. 389, Kelampatta
Thazhecode, Mukkam
Kozhikode, Kerala 673602
India

GSTIN: 32BDFPH2388H1ZO

WhatsApp: +91 75608 25958