Refund policy
Return Policy
We want you to have a smooth and pleasant shopping experience with DAITOTS KIDS WEAR. Kindly review our return guidelines below.
Return Timeframe
We kindly request that any return or exchange be initiated within 3 days of receiving your order.
Condition of Items
To be eligible for a return, items should be:
-
Unused and in their original condition
-
Returned with original packaging and tags intact
Unboxing Proof Requirement
For a smooth and fair process, we require a clear photo or video taken while unboxing your package.
This helps us verify the item's condition upon arrival.
Please ensure:
-
The unboxing is recorded clearly
-
Any issues, defects, or damages are visible in the proof
Return Options Available
While we do not offer monetary refunds, we are happy to provide:
-
A store credit voucher, or
-
An exchange, subject to product availability
How to Request a Return
To initiate a return, please share:
-
Your order details
-
The reason for return
-
Your unboxing photo/video
Contact Us
WhatsApp (India): +91 75608 25958
After Your Request
Once your request is reviewed and approved, we will guide you through the next steps.
Your exchange or store credit voucher will be processed after we receive and inspect the returned item.
Important Notes
We may not be able to process returns if:
-
Unboxing proof is not available
-
Items appear used, washed, altered, or damaged after delivery
-
The request is made after the 3-day return window
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear unboxing proof. Upon verification, we will arrange a replacement or issue store credit as applicable.
Contact Information
DAITOTS KIDS WEAR
Building No. 389, Kelampatta
Thazhecode, Mukkam
Kozhikode, Kerala 673602
India
GSTIN: 32BDFPH2388H1ZO
WhatsApp: +91 75608 25958